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Message Center: Frequently Asked Questions

Get quick answers to common questions about how the Message Center works in Goodshuffle Pro.

Melissa Teague avatar
Written by Melissa Teague
Updated yesterday

This feature is available on all Goodshuffle Pro Plans.

What email and subject line do my quotes have?

When you send a quote to a client, the email will come from:

Email:
[YOUR EMAIL USERNAME]@mg.test.goodshuffle.com
(Note: This will match the email you use to log into Goodshuffle Pro.)

Subject line:
You have a new quote from [COMPANY NAME] ([PROJECT NUMBER])

This format helps ensure clients recognize the sender and project.


How can I track all communication for my projects?

All communications across all projects—including those sent by teammates—are automatically stored in the Messages tab within Goodshuffle Pro.

You can:

  • View client emails and replies

  • Track quote and contract messages

  • See who sent what and when

  • Quickly reference conversations during fulfillment or follow-up

This centralized view helps your team stay aligned and ensures no message gets missed.


Need additional support?

Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

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