How do I upgrade my account to Goodshuffle Pro Standard?
You can upgrade to Goodshuffle Pro Standard at any time. Reach out to our team using the blue chat bubble for personalized help.
How do I cancel my Goodshuffle Pro Lite account?
To cancel your Goodshuffle Pro Lite subscription, go to Account Settings → Subscriptions and click the 3 dots next to your user seat Deactivate Account. You’ll retain access until the end of your current billing cycle. For more details, click here.
What’s the difference between Goodshuffle Pro Lite and Standard?
Lite - is built for solo vendors or small operations who need a fast, simple way to send quotes and get paid.
Standard - includes powerful features like fulfillment tools, crew dispatching, barcoding, and more.
How do I update my billing information for Goodshuffle Lite?
Navigate to Account Settings → subscriptions, scroll down to billing and click the blue change button to update your payment method. Learn more here.
Can I pause my account or switch between Lite and Standard?
At this time, account pausing is not supported. You can switch from Goodshuffle Pro Lite to Goodshuffle Pro Standard at any time by contacting our support team in the blue chat bubble in the bottom of your account.
What are the limitations of Goodshuffle Pro Lite vs. Standard?
Here are some key limitations of Goodshuffle Lite:
Limited to 10 active Projects
Note that the project limit is not based on your billing cycle. It begins on the first day and ends on the last day of the current month. For example, from January 1st to January 31st, and then resets on February 1st
No sub-rentals and buffer Tracking
No fulfillment or pull sheets
No ability to add Contract or Project Level buffers for conflict detection
No ability to create a Set Asides
No advanced inventory or dispatching
No advanced payment forecasting
No limited or read-only user access
You are not able to move a contract from quote to signed. Clients must sign the first version of a contract. After that, you can make edits (unsigned changes) and then move that to a contract signed.
For a detailed feature breakdown, check out our Lite vs. Pro comparison chart.
How can I get a demo of Goodshuffle Pro Standard?
Request a personalized demo by messaging us directly using the blue chat bubble. We’ll walk you through how Goodshuffle Pro Standard can grow with your business.
What reports are available in Goodshuffle Pro Lite?
Goodshuffle Pro Lite includes basic financial reporting, such as:
Tax
Stripe Capital Loan Reports
Client Activity Reports
Company Activity Reports
Advanced forecasting and operational reports are only available in Goodshuffle Pro Standard.
Why am I getting a warning that I have exceeded my Project limit?
Goodshuffle Pro Lite includes 10 active Projects a month. Once you reach this limit, you’ll be prompted to either archive older Projects or upgrade to Goodshuffle Pro Standard for unlimited Projects and more robust features.
How do I get support?
Click the blue chat bubble in the bottom-right corner of your screen to connect with our support team. We’re happy to help!
Why can’t I see Fulfillment?
Fulfillment tools (like pull sheets, item prep, check-in/out, and logistics) are only available in Goodshuffle Pro Standard. To access these features, upgrade from Lite to Standard at any time.
Do I have access to Electronic Receipts of Goods and Services?
Yes
Need more help? Click the blue chat bubble in the corner of your screen to chat with our team. We're here for you!