This feature is available on all Goodshuffle Pro Plans.
You can track message delivery and read status for any project communication.
View Message Status From a Project
Open the relevant project.
Click “Messages” in the upper-right corner.
Locate the message and click the drop-down arrow next to the recipient’s name.
You’ll see:
Delivered: The message was successfully sent.
Read: The client has opened the message.
Your Message history will appear. Click the drop-down arrow next to the message recipient(s).
View Message Status from the Messages Tab
Click the Messages tab from the left-hand menu.
Search for the specific project.
Click into the message thread and view the Delivered and Read times under the recipient’s name.
Pro tip: This is a great way to confirm receipt without needing to follow up manually.
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!