This feature is available on all Goodshuffle Pro Plans.
When you intend to refund a client, but they dispute the charge first, the best course of action is to accept/close the dispute (learn how).
When the client disputes a charge, the funds are immediately returned to them while the dispute is in progress.
Said another way: The client already has their money back, so if you were to refund them through Goodshuffle Pro, they’d be getting their money back twice.
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