This feature is available on all Goodshuffle Pro Plans.
Goodshuffle Pro’s messaging tool is designed to keep all project communication organized in one place—while still working seamlessly with your normal email inbox.
Sending Messages to Clients
Go to any project and click the Messages icon.
This opens the Client Messages panel.
Click “Send Message” to draft a new message.
You can add additional recipients, such as event planners or accounting contacts.
Sending the First Quote?
If you’re working on a new project and need to send a quote:
Click the blue “Send to Client” button above the Venue section.
Choose your email template and click “Select Template.”
Review and customize the message.
Click “Send Message.”
What Clients See
When you send a message:
The client receives it in their regular email inbox.
It appears as being sent from your company name.
No extra logins or portals—just like a standard email.To access your messages with a client, select the messages icon within a project. This will take you to the Client Messages panel.
How Replies Work
Clients can reply directly to the email.
Their response appears automatically in your Project Chat in Goodshuffle Pro.
You’ll also get a copy in your regular email inbox—and you can respond from there too.
Think of Goodshuffle Pro Messages as a smart email syncing and organizing tool. It keeps messages tied to the right client and project, while still letting you use your regular email workflow.
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!