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Client Communication Best Practice

Best practices for clear, professional client communication—plus templates for quotes, updates, and event changes.

7 authors11 articles
Adding Goodshuffle Pro as a "Safe Sender" in GmailSteps on how to add Goodshuffle Pro's email address as a safe-sender.
Best Practices for Messaging ClientsHere are some quick tips for effectively messaging clients through Goodshuffle Pro.
How Messages Work in Goodshuffle ProLearn how Goodshuffle Pro messages sync with your email and how clients receive and reply to project messages.
Will Messages from my Client Still be Sent to me if I Deactivate my Account?Learn what to expect after your account is deactivated.
Adding Goodshuffle Pro as a "Safe Sender" in Microsoft Outlook / LiveMake sure Goodshuffle Pro emails always land in your inbox by adding us to your Safe Senders list in Outlook or Live.
How to Hide Incoming Client Messages to Avoid Marking Them as ReadHere's how you can set a filter in your Gmail account to avoid opening a message and having it marked as 'Read' in Goodshuffle Pro.
How Can I Offer My Clients Gift Cards?Here's how you can offer your clients a gift card and apply it to a project for them in the future.
How Can I Add My Custom Domain for My Quotes Sent From Goodshuffle Pro?Set up a Custom Domain to send client emails from your own domain, remove the "via Goodshuffle" sender tag, and improve deliverability.
How To Make Sure Goodshuffle Pro Emails Go To Your InboxDon't miss our weekly user newsletter, business insights, and other emails. Update your email settings so you're always in the know.
Best Practices for Creating Terms and ConditionsLearn how to write clear, protective Terms and Conditions that can reduce disputes, chargebacks, and miscommunications.
Why Your Emails Say "via Goodshuffle" in the Sender NameLearn why quotes and contracts sent from Goodshuffle Pro display "via Goodshuffle" in the sender field - and what it means for your email deliverability.