This feature is available on all Goodshuffle Pro Plans.
If you see a “Quote Expiration Invalid” message, it means your quote is currently set to expire after the project’s Logistics Start date (usually the drop-off or setup time). This often happens with last-minute bookings where your default expiration rules don't allow enough time.
Why This Happens
In Goodshuffle Pro, your default quote expiration rules might be set to expire a certain number of days after a quote is sent (e.g., 10 days). But if the project starts in fewer days than that, the system can’t set a valid expiration—so it flags the quote.
📝 The Logistics Start is the first scheduled action in your fulfillment timeline, such as a drop-off or client pickup.
How to Fix It
To resolve the issue:
Click on the “Quote Expiration Invalid” message.
Adjust the expiration rule to expire before the Logistics Start date.
You can choose a specific date or shorten the timeline (e.g., from 10 days to 1–2 days).
Example
Let’s say your project has a Logistics Drop-Off scheduled for February 22nd, and you’re sending the quote on February 19th.
If your default rule is to expire quotes 10 days after they’re sent, this quote would expire on February 29th—after the project starts—triggering the invalid message.
To fix it:
Edit the quote expiration to a specific date, such as February 21st, or
Change the rule to expire 1–2 days after sending.
Need additional support? Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!