What is Event Insurance in Goodshuffle Pro?
When your clients book through Goodshuffle Pro, they’ll see the option to add Event Insurance during checkout. This is offered by ViCoverage, a licensed third-party insurance provider.
It’s designed to protect the client—and your business—in case of:
Property damage
Injuries at the event
Legal Fees
You can read more details here!
How to Explain It to Clients
Here's a quick, friendly way to describe it if someone asks:
“You have the option to add Event Insurance at checkout. It’s optional and not something we offer directly—it’s through a trusted provider called ViCoverage.
It’s designed to protect you in case anything unexpected happens during your event, and it also gives us a layer of protection too. We’re not involved in selling it or handling claims—it’s fully between you and the insurer.”
Key Points to Emphasize
It’s optional — Clients choose to add it or not.
It’s not from you — You don’t sell it, file claims, or profit from it.
It’s legit protection — For the client, their venue, and your company.
It’s trusted — Handled by licensed experts (not a DIY insurance add-on).
Why This Matters
Some clients might think the insurance is something you’re charging for or requiring. Make it clear that:
You’re just offering it as a convenience.
It’s entirely their choice.
It’s managed through a reputable third party.
This helps build trust and transparency while still offering great protection.
View more about the client experience here!
Still have questions?
Click the chat bubble in the bottom-right corner of your screen to connect with our support team — we're happy to help!