This feature is available on all Goodshuffle Pro Plans.

What Is a Conflict?

Conflicts in Goodshuffle Pro occur when there’s a scheduling or inventory issue that could affect a project’s fulfillment. These fall into two categories:

Inventory Conflicts

You’ve added more items than are available in your inventory.
Some units are set aside for damage or cleaning, reducing available quantity.

Logistical Conflicts

The item is booked for another event during the same time.

Where Do Conflicts Appear?

You’ll see conflict alerts in three places:

At the bottom of your Dashboard
In the Contract tab of the project
In the Fulfillment tab of the project

Projects marked as “Completed” will not display conflicts. To view them, temporarily change the project date or status.

What are the different types of Conflicts?

This includes understanding factors that might prevent conflict notifications from appearing, such as project status, inventory issues, or timeline discrepancies.

Potential Conflicts

These notifications are visualized with hollow stop signs and indicate quotes or projects that haven't been finalized, helping you anticipate future scheduling or inventory issues.

Think of it as your first line of defense: you're not overbooked yet, but if a project is sent and signed, it'll be a Conflict.

Conflicts

Represented by filled stop signs, these indicate confirmed issues caused by signed projects that overbook existing inventory or schedules.

Conflicts are identified with a 'filled-in' stop sign. They require immediate attention to resolve overbookings or inventory shortages.

How to Resolve a Conflict

Option 1: Resolve a Set Aside

If inventory has been returned or repaired, go to the item’s set aside record and resolve it.
The quantity will return to available inventory.

See: Guide on Adding and Managing Set Asides

Option 2: Subrent or Adjust Inventory

Go to the Fulfillment tab of the project.
Scroll to the item with the warning icon.
Click the three-dot menu, then select “Mark as Subrental.”
Enter the quantity and internal notes (e.g., the vendor).
Click “Save.”

Tip: Check your shortage quantity first to determine the best resolution method.

Your conflict will now disappear in the status section. Any items marked as subrentals can be easily identified by looking for the Subrental icon.

Troubleshooting conflict notifications

If conflict notifications are not appearing when you believe they should, follow these steps:

Verify Project Status: Check whether the project is marked as completed or is in a quoted state. Adjust the status to signed and, if needed, move the project to a future date.
Inspect Inventory Settings: Ensure there are no items marked as damaged or removed from the active inventory. Double-check that all items within packages are properly categorized as required components.
Review Timeline Configuration: Check the "Project Timeline" at the bottom of the project to ensure conflicts are calculated within the correct date and time frame.
Contact Support: If all settings appear correct and notifications still do not show, contact Goodshuffle support for assistance.