This feature is available on all Goodshuffle Pro Plans.
Clients will automatically receive a professional confirmation email after any payment is made. This email includes a summary of:
The total amount paid
Payment method used
Project details
Downloadable PDF receipt (PDF receipts of payments are only available to Goodshuffle Pro Standard Plans and above)
These details are generated and sent without requiring the client to log in or create a Goodshuffle Pro account.
Viewing the Client's Billing Details Yourself
1) Switch to Client's View mode
2) Preview or print a copy of the receipt (the print function is only available to Goodshuffle Pro Standard Plans and above)
💡 Pro Tip: This is a great way to double-check that your client is seeing exactly what you intend—especially before sending final payment reminders.
What the Client Sees After Payment
Once a client pays, they'll receive a confirmation email with the subject line: "Payment Successful."
This email includes:
The total paid
The last four digits of the payment card
A detailed project summary
An option to "Print Receipt"
What Sender Name Clients See
Payment reminders and confirmation emails sent through Goodshuffle Pro will display in your client's inbox as "Your Company/User Name via Goodshuffle". This is expected on accounts without a Custom Domain.
The "via Goodshuffle" tag isn't branding. It's a deliverability feature. Email providers like Gmail and Outlook flag messages where the sender name doesn't match the underlying sending domain as a possible impersonation attempt, which can send your payment reminders straight to spam. The "via Goodshuffle" notation tells the inbox that the message is a legitimate third-party send on your behalf, which significantly improves the chance your client actually sees it.
Need Additional Support?
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