Dispute Resource Hub

15 articles in this collection
Written by Erik Dreyer and Jake Scotto

General

Disputes 101

An overview of how disputes work

Written by Erik Dreyer
Updated over a week ago

How can I review the evidence I submitted for a dispute?

Here's how you can view any submitted evidence when a dispute is Under Review.

Written by Jake Scotto
Updated over a week ago

Accepting vs Countering Disputes

Written by Erik Dreyer
Updated over a week ago

ACH Disputes

ACH disputes behave differently than a credit card dispute and will automatically be marked as lost.

Written by Erik Dreyer
Updated over a week ago

Gathering and submitting evidence

Goodshuffle Pro evidence and other evidence

Understand what resources Goodshuffle Pro may have available to you when compiling evidence.

Written by Erik Dreyer
Updated over a week ago

Where to go to submit evidence in Goodshuffle Pro

Here's how you can submit evidence through Goodshuffle Pro.

Written by Jake Scotto
Updated over a week ago

Formatting documents and images to upload for disputes

Evidence specifications and requirements needed to make the best case

Written by Erik Dreyer
Updated over a week ago

Countering 'Credit Not Processed' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Duplicate' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Fraudulent' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'General' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Product Not Received' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Product Unacceptable' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Subscription Cancelled' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago

Countering 'Unrecognized' disputes

Preparing evidence to submit to the banks for review

Written by Erik Dreyer
Updated over a week ago