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Message Center

Frequently asked questions about Client and Team Messages

6 authors24 articles
Message Center: Frequently Asked QuestionsGet quick answers to common questions about how the Message Center works in Goodshuffle Pro.
Will People CC’d on Messages Be Included When Someone Replies?Learn whether clients and other recipients added in the CC field will receive subsequent replies in a message thread in Goodshuffle Pro.
How Can I CC Additional Recipients in a Message?Here’s how you can add multiple recipients to your messages.
How Can I Add my Social Media Links to my Email Signature?Here's how you can add your Social Media links to your email signatures.
What is the Difference Between the Default and Lite Email Theme?A preview of Default and Lite Emails
How Can I Create or Edit a Custom Email Signature?Learn how you can adjust your email signature to match your brand.
What are Personalization Tokens?Learn more about ways you can quickly customize your message templates.
How Can I Edit a Goodshuffle Pro Default Message?Here's how you can customize the email templates sent from your Goodshuffle Pro account.
How Can I View All of the Goodshuffle Pro Default Message Templates?Learn where you can view and edit each system-generated email message.
How Can I Send a Quote to the Wedding Planner to Review?Here's how you can communicate with a wedding planner while keeping someone else listed as your client.
How Do I View if an Email in Message Center Has Been Delivered?Here's how to check the delivery status of an email in Message Center.
What Is the Difference Between a Quote, Invoice, and Contract?Learn the difference between a Quote, Invoice, and Contract in Goodshuffle Pro, and when each template is used.
How Can I Quickly Add Delivery Times to a Message?Here's how you can use Personalization Tokens to add your delivery times to an email.
How Can I Create a Custom Email Template for Quotes, Invoices, and Contracts?Learn how to create and save custom email templates in Goodshuffle Pro to streamline communication for quotes, invoices, and contracts.
How Can I Add a File to My Terms and Conditions?Here’s how you can include a link to a PDF, JPEG, or other document in your Terms and Conditions Templates.
How Do I Delete a Message Template?Here’s how you can delete a message template in Goodshuffle Pro.
How Can I Set Up Email Forwarding?Learn how to forward specific Goodshuffle Pro emails (like payment notifications) to the right team members using Gmail or Outlook.
How Can I Edit a Custom Email Template?Learn how to edit your custom or default automated email templates in Goodshuffle Pro.
Create Email Aliases With GmailLearn how to use Gmail’s alias feature to organize and manage your inbox — along with custom filters to keep your messages sorted.
Automated and Manual Client EmailsSome emails are automatically sent to clients, while others are sent when you take action. Here's how email communication works in Goodshuffle Pro.
How to Set Up a Timed EmailLearn how to configure a message template to send automatically based on key dates in your projects.
Timed Emails: Frequently Asked Questions (FAQ)Learn how Timed Emails work in Goodshuffle Pro and get answers to common questions about automating client communication.
How to Manage Timed Emails on a ProjectLearn how to view and control automated messages on individual projects in Goodshuffle Pro.
How to Set Up Brand-Specific Email SignaturesLearn how to create separate email signatures for each of your Brands so the right signature is used automatically on every client communication.