To access this feature, you must be on Goodshuffle Pro Standard or above, and you must be an annual subscriber.
What a Custom Domain Does for Your Client Emails
Setting up a Custom Domain does two important things for the emails you send to clients through Goodshuffle Pro:
Removes the "via Goodshuffle" sender tag. Without a Custom Domain, your client emails display as "Your Company/User Name via Goodshuffle" in the inbox. With a Custom Domain configured, emails send from your own domain (e.g., [email protected]) and the "via" tag goes away. Your clients will see only your company name.
Improves deliverability. Emails sent from your own verified domain are less likely to land in spam folders, especially for quotes and payment reminders.
Both of these come from the same underlying mechanism: when we send on your behalf without a Custom Domain, email providers like Gmail and Outlook automatically add the "via" notation as a security signal, since the visible sender name doesn't match the underlying sending domain. A Custom Domain aligns the two, so that signal is no longer needed.
Requirements:
You must have a custom email domain like colin@goodshuffle.com, kevin@therentalshop.ca, etc.
@gmail.com and @yahoo.com will not allow you to customize your domain.
Here are some common providers if you'd like to learn more:
First, reach out to us in the chat with your custom email domain.
Next, go to your domain provider (GoDaddy, Namecheap, etc).
Add DNS Records for Sending
Then find your DNS settings (specific instructions and screenshots for different providers are available in the links above).
From here, add in:
Type: TXT
Hostname: gsp.<your domain>.com (ie, gsp.goodshuffle.com)
Enter this Value: found in the PDF from our team.
Next, add in:
Type: TXT
Hostname: <your provider's DNS Domain: mx, krs, etc>._domainkey.gsp.<your domain>.com. For example: smtp._domainkey.gsp.goodshuffle.com
Enter this Value: found in the PDF from our team.
After, add in your MX records (Learn more about MX Records here):
Type: MX
Hostname: gsp.<your domain>.com
Priority: 10
Enter This Value: mxa.mailgun. org
Also add in:
Type: MX
Hostname: gsp.<your domain>.com
Priority: 10
Enter This Value: mxb.mailgun. org
Add DNS Records for Tracking
The CNAME record is necessary for tracking opens, clicks, and unsubscribes (recommended).
To get started, find where to add your CNAME records.
Next, add in:
Type: CNAME
Hostname: email.gsp.<your domain>.com
Enter This Value: mailgun.org
Wait for your Domain to Verify
Once you make the above DNS changes it can take 24-48hrs for those changes to propagate. Your provider will email you once your domain is verified.
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we're happy to help!